Lendela Lab (this website) is published by Lendela Pte. Ltd. (UEN 201801220D), 176 Orchard Road, #05-05, Singapore 238843 ("Lendela", "we", "us", or "our"). This Privacy Policy explains what personal data we collect when you visit Lendela Lab, how we use it, and your rights in relation to it, in accordance with Singapore's Personal Data Protection Act ("PDPA").
Lendela Lab is an educational website. It does not host loan applications and does not require you to create an account or submit financial information to read our content.
1. Information we collect
We may collect the following categories of information when you use Lendela Lab:
- Information you provide directly — for example, your name and email address if you contact us, subscribe to updates, or leave feedback.
- Technical and usage data — collected automatically, such as your IP address, browser type, device information, pages visited, and referral source, typically gathered through analytics tools and cookies.
2. How we use your information
We use the information we collect to:
- Operate, maintain, and improve Lendela Lab's content and user experience;
- Understand which topics readers find useful, so we can plan future articles;
- Respond to enquiries sent to us directly; and
- Comply with applicable legal and regulatory requirements.
We do not sell your personal data. If you choose to click through to sg.lendela.com to compare loan offers or apply for a loan, that activity is governed by Lendela's separate sg.lendela.com privacy policy, not this one.
3. Cookies and analytics
Lendela Lab may use cookies and similar technologies (such as web analytics) to understand how visitors use the site and to improve performance. You can control or disable cookies through your browser settings; doing so may affect some site functionality.
4. Disclosure of information
We may share information with service providers who help us operate Lendela Lab (such as hosting and analytics providers), or where required by law or regulation. We do not share your personal data with third parties for their own marketing purposes.
5. Data retention and security
We retain personal data only for as long as necessary for the purposes described in this policy, or as required by law. We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.
6. Your rights
Subject to the PDPA, you may request access to, or correction of, the personal data we hold about you, or withdraw any consent you have previously given, by contacting us using the details below.
7. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
8. Contact us
If you have questions about this Privacy Policy or how your personal data is handled, contact our Data Protection Officer at [email protected].
